Jira Administrator

Working as Person holding this position will be responsible for:

  • Development and maintenance (administration, configuration, technical support) of Jira (Cloud) and ITOP applications

  • Resolving tasks reported by application users, implementing new processes and modifying existing ones

  • Development of applications/environments through automation, integration of Jira and ITOP applications with other systems

  • Automating tasks using tools like ScriptRunner (Jira)

  • Testing and implementing service patches and new versions of applications

  • Troubleshooting and fulfilling needs reported by users

  • Modifying tool functionality based on project requirements

  • Managing users, groups, roles and permissions in systems

  • Be assertive and communicative

  • Demonstrate the ability to learn quickly in a friendly but challenging environment

  • Creating documentation for implemented solutions and processes


We appreciate if additionally you have experience working in:

Familiarity with ITOP app (from the vendor Combodo)

Knowledge of PHP

Requirements

We expect you to have:

Minimum 2 years of experience with Atlassian Jira tools in administration and application development

Experience with Jira Cloud (Jira Service Management (Cloud), Jira Software (Cloud)

Knowledge of add-ons in Jira and how to use them (JMWE, ScriptRunner, Timepiece and others)

Knowledge of the tool from the user and administrator side

Working knowledge of JQL/SQL

Good knowledge of the English language

Analytical skills in troubleshooting Jira (Cloud) applications and modeling changes based on business processes

We offer you

Remuneration: 16 000 – 20 000 net/B2B or CoE

Long-term cooperation

Work-life balance: hybrid home office model (2 times per week in the office which based in Warsaw) – usually Wednesadys and Thursdays

Semi-annual evaluation meetings and a clearly defined career path and salary forecast

A friendly Buddy to guide you through the onboarding and further training and career opportunities

Training possibilities for personal development after completing the onboarding period

An open and casual company culture filled with internal events

The opportunity to quickly develop professionally on projects in Europe and all over the world

Perks&Benefits

• Fitness card (Benefit Multisport)

• Private health care (EnelMed)

• Access to language learning platform eTutor

• An open and casual company culture filled with internal events

• The opportunity to quickly develop professionally on projects in Europe and all over the world

• Parking space

• Employee Referral Program

How our recruitment process looks like:

A short interview with our recruiter (around 30 minutes on MS Teams)

60-minutes technical interview on Teams (with Team Leader and Technical Person)

3-month trial period